We Made it… We Installed it…. We want to hear you review it!
If you have been a customer of Nova Doors and Windows, we would love to hear your feedback on the process, we love hearing positive feedback and we are very open to any constructive criticism that you may have towards making your experience a better one!
Leave us a review!
“ Great experience. Worked with Scott. Pricing was fair, installation was on time. The installers explained what they were going to do and was very neat and considerate of my home. Very satisfied and amazed at the quality of the windows. “
“ Excellent customer service and work done by Nova Windows and Doors. I had a stubborn front door that wouldnt keep the cold air out. Figured it was time to call a professional.
What I appreciate most is their willingness to keep the cost at a reasonable level. The tech came in and attempted a few options to fix the door which ended up not working and he showed me exactly why. I appreciate this because he didnt jump to a more expensive option first without giving me a valid reason as to why it was the one to go for. The tech was very polite kept his workspace clean too.
In the end, the temperature in my front hallway is finally back to normal and no cold air is seeping through. My final invoice was less that expected and would definitely recommend to those looking for window and door services. “
“ I tried to get estimates from 2 chain stores to have 3 doors replaced in my home without much success. Took weeks to receive a response and longer still to receive any quotes in fact still have not received any quote from one of the chains. Mike from Nova was at my home in a few days quote was supplied within a few days and order placed all within 7 days. Timeline on getting the doors built was within the timeframe quoted. Once the doors arrived it was only a matter of a few days that the installation crew was at my home and doors were installed and trimmed in a day and half. Wish I had contacted them sooner so as to move onto other projects instead of waiting. “
“ Brendan and Allan did great job installing my Windows, they are super professional AAA+++ .
Ian came in time for the estimation and done his best to make this happen asap . They have great warranty and customer service ,
Till now a very happy customer. “
“ We found Nova Doors and Windows via a search and reading reviews online - a bit of a leap of faith, but sometimes that has to happen when you’re new to a province and when the front door of your new house won’t close properly! We ended up having non-egress windows replaced, a tonne of rot removed and a new front door.
Absolutely recommended - Darrell, Jason and Danielle are fantastic to deal with, no-one battered an eye when I said I needed the door to be Tardis Blue (!) The installation teams they sent were brilliant - we were away for some of the work, and I almost cried when I came home and saw they’d totally cleaned up.
They kept me up to date, sent photos of ongoing work, and were just really pleasant to deal with. Just a solid company.
On a side note, a piece of guttering was off the house, I thought Nova had taken it off during their install and asked them to come and fix it. They came, showed me how it had sheared off in a storm, and mended it with zero drama. Very grateful and impressed, this was above and beyond. “
“ Very impressed with the quick installation of all our 15 windows. Thanks to all the team for your excellent service we’re very pleased with them . Thankyou Nova !!!! “
Penny Lynn White
"We would just like to express our satisfaction with the whole process of the recent installation of our new windows from beginning to end, from dealing with the salesman Scott Thompson and the beautiful and professional workmanship by our installers Brian and Adam. We even received a phone call from one of our neighbours commenting on how beautiful our new windows were. We would have no hesitation in recommending your company to anybody in the future."
Eric & Kathy
I recently had fifteen new windows put in my house and I couldn’t be more pleased by the service provided by Nova Doors and Windows. I had received a quote from another company and Nova’s quote was very close but I received so much more of what I wanted with Nova Doors and Windows. The customer service was exemplary. Even from the initial visit, the Nova representative took a couple of hours looking at all of the possible alternatives for each window. I live in a seventy year old house and I wanted to replicate the heavier external grills of the older windows. We looked at how this could be possible in each window. As promised, they called in advance with about a weeks notice to negotiate the installation dates and within the time frame that they had initially quoted. On the day that the crew arrived, they found me with a swollen sprained ankle so the crew helped to move the furniture even though that was not regularly part of their job. The three guys who did the work over four days were pleasant, polite, and efficient. In fact, because of my sore ankle, the lead worker offered to help me do a few household tasks that were difficult for me (like putting my large dog in the car for me so she didn’t drag me on my sore foot). Finally, as they worked, there were a couple of places where I had them redo a seam and they were completely friendly about reworking something. All in all, I would recommend Nova Doors and Windows to anyone. It was a good contracting experience and my windows look great!
"I am so impressed with Nova Doors and Windows! Darrel was great in getting us the perfect doors in the first place & Brendan & Alan were so professional & pleasant when they did my installation! Thank you to all :) "
"Corey and DJ have just finished installing basement windows. I was totally impressed with the outstanding professionalism displayed and quality of workmanship.
They have proven to represent your company to the highest standard.
Hope to be fortunate enough to have Corey for next years window project.”
Thanks to @Novadoors for the amazing patio door and the 2 men that came to install it yesterday where very friendly. Liked how they where picky about there work and didn’t leave till was just right. My parents are very happy. Great company to use for sure.
“I had both front and back doors replaced along with stormdoors. I was very pleased with the customer service and sales staff for their patience to get exactly what I was looking for. Installation took 1 day and the installers answered all my questions as to what they were going to do and the issues with the house I may thought would be a problem, they looked into it. No issues were found. They cleaned up after themselves. “
“Arrived on time even when booked well in advance. The entry system was beautiful and the installers did an impressive job. “
I had 6 windows installed this month, I was happy they could do the install all in one day. There was an issue with the quality of wood for one of the windowsills, but they addressed that quickly, within a few days. Warranty on their products might not be as comprehensive as other competitors, but their lower pricing was hard to resist. Plus I like the fact that their installers are in-house. There were a few changes with salespeople along the way (turnover) but in the end I am happy with the design of my windows.
I had all the main windows replaced in an older house I had recently bought. Nova was fantastic! Very knowledgeable and, even more importantly, they did not try to oversell me, as did the other company I received a quote from. The work was efficient and the installers were friendly. The installation was done in November 2018 and no problems to report as of February 2019. I recommend this company highly!