Care & Maintenance

Keep them working like new

A little care each spring and fall keeps your windows and doors sealing tight, operating smoothly and covered by your warranty.

Why it matters

Weather takes its toll

Your windows and doors face weather, dirt and debris every day. Regular maintenance keeps them performing at their best and extends the life of every moving part.

Skipping maintenance can void your warranty. It can also lead to air or water leaks and early wear on hinges, operators and other moving parts.
Near the ocean? Coastal homes face harsher weather and salt air, so plan on more frequent care.

At a glance

Your maintenance schedule

Spring & Fall

Clean

  • Wash glass, frames and door slabs
  • Clear tracks, sills and drainage holes
  • Clean hardware with mild soap and water
Every year

Inspect & lubricate

  • Check exterior caulking and sealed joints
  • Lubricate hinges, locks, rollers and operators
Before winter

Prepare

  • Remove interior screens for the season
  • Grease door weatherstrip and sweep to stop freezing
Every 3–7 years

Replace

  • Door weatherstripping and sweeps
  • Other wearable door parts, depending on use and exposure

Exterior caulking

Windows and doors · once a year

Check that it

  • Still touches both surfaces it joins
  • Hasn't shrunk or cracked
  • Hasn't fallen out anywhere

If it needs replacing

  • Clean off as much old caulking as you can
  • Apply a good quality, window-grade exterior sealant

Vinyl windows

Clean spring and fall

Cleaning

  • Glass: mild soap and water, or a proper glass cleaner
  • Vinyl: soft cloth, mild soap and warm water
  • Hardware: mild soap and water, rinse well, dry before lubricating
  • Keep tracks and drainage holes clear at all times

Lubrication

Operating armsLithium grease
Hinges, locks & rollersSilicone lubricant

Screens

  • Remove interior screens in winter to prevent damage and let air reach the glass
  • Vacuum with a soft brush, or wash gently with mild soap and water

Avoid

  • Abrasive cleaners
  • Harsh chemical cleaners that can strip coatings and damage components

Entrance doors

Clean twice a year · lubricate yearly

Cleaning

  • Wash glass, slabs and frames at least twice a year
  • Use warm soapy water or a non-abrasive cleaner on glass, steel and vinyl
  • Keep sill drainage tracks clear at all times

Lubrication

  • Lubricate hinges and locks at least once every 12 months
  • A quick spray of a lubricant like Jig-a-Loo does the job

Door frozen shut?

Like a car door, an entrance door can freeze to its weatherstrip in very cold weather. Before a cold snap, wipe a thin layer of Vaseline or grease onto the weatherstrip and sweep.

Seeing condensation on new windows? It's usually a sign of high indoor humidity, not a window problem. Learn why and how to reduce it

Care & Maintenance Package

Let our technicians handle it

Our annual care package covers all the yearly maintenance on your windows and doors, done by our own service technicians to keep everything in prime operating condition. Pricing is based on your house package.

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